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Elements SBM™ - Developer
 
Track outstanding issues and feature requests with this Element. It might seem to be geared towards programming at first blush (and, in our defense, we are programmers!) but the fundamental project management tools are easily applied to almost any company that creates, whether it be computer programs, brochures, avocados or ski vacations.

When someone finds a problem or comes up with a potential feature, it's entered into the system, and then a simple review process (exactly like that found in other Elements, like Project Tracking,) and, if verified and accepted, the item is assigned to someone to take care of. Automatic messaging, full reports, and positive feedback to the submitter make this a fully self contained system.

Moving beyond the basic productivity, check out the connections between development, marketing, sales and service. A marketing campaign is kicked off by the progress of a dev project, which is turn spurs sales calls. All without you lifting a finger beyond moving your project status along.

 
Core Functionality
 
Issues: You call 'em issues. They call 'em bugs. To-may-to, To-mah-to, it's still a priority. Evaluate, track and fix. That's the routine, and Elements will help you get it done
 
Features: Seems like no one is happy with the status quo. That's why we give you the chance to segment off some of those "issues" as features that will make your end users' lives easier. With all of the issue tracking functionality, of course
 
Knowledge Base: Need to know more? Quick access to the customer service database is only a click away. You can even update the records, for instant feedback when things have changed
 
 
Highslide JS
Coming Soon
 
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